Delete your Carpool1 account
Carpool1 — community carpooling. Developer: aliencoded.
Delete from inside the app
- Open Carpool1 and sign in.
- Tap the menu (top left), then Settings.
- Scroll to the Account section.
- Tap Delete account at the bottom.
- Confirm twice. Your account is deleted immediately.
Request deletion by email
If you no longer have access to the app, email support@carpool1.com from the email tied to your account with subject "Delete my account." Requests are actioned within 7 days.
What is deleted
- Your profile (name, avatar, gender, birth year, preferences, verifications)
- Saved places (home, work, custom locations)
- Routes you have posted
- Chat messages you have sent
- Carpool requests where you are the rider or driver
- Community memberships
- Blocks and trust relationships you created
- Push notification tokens
- Authentication record (email, login history)
What is kept (and for how long)
- Aggregate analytics with no personal identifiers — kept indefinitely.
- Database backups may retain your data for up to 30 days before being permanently overwritten on a rolling schedule.
- If you exchanged messages with another user, the other user's copy of those messages may remain visible to them.
- Records required for fraud prevention, legal compliance, or dispute resolution may be retained for up to 12 months.
Questions
Email support@carpool1.com.
Last updated: 2026-05-09